2019/06 | LEM Working Paper Series | ||||||||||||||||
Quality and its Impact on Efficiency |
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Cinzia Daraio, Leopold Simar and Paul W. Wilson. |
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Keywords | |||||||||||||||||
Nonparametric efficiency; performance assessment; quality; benchmarking; directional distances; conditional efficiency; observed and unobserved heterogeneity; separability condition; European universities.
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JEL Classifications | |||||||||||||||||
C1,C14, C13
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Abstract | |||||||||||||||||
The issue of quality and its relationship with efficiency and performance is a crucial
operational issue in many fields of study including production economics, operations
research, engineering and business management. In this paper we provide a methodology for identifying latent quality factors, estimate their statistical significance and
analyze their impact on the performance of the production process. This methodology is based on up-to-date computational methods and statistical tests for directional
distances. We illustrate the approach using real data to evaluate the performance of
European Universities.
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